Cloud-based, multilingual, secure PMS with Nova Agent AI
Generated on: 23 July 2026
Pay for what you have. Fair. Transparent. Tiered.
Charging a 8-room guesthouse €150 is unfair. Charging a 50-room hotel €45 is unfair to us. Nova PMS grows with your hotel.
✦ Signature Feature
One QR, Smart Binding
Every room has a single QR code. When a guest checks in, the QR is instantly bound to them — every request, minibar item and message is logged under their reservation. On check-out the link breaks, data resets, and the same QR reactivates for the next guest.
1
Static QR
The door QR is printed once and never changes.
2
Check-in
Guest scans — QR binds to their reservation.
3
Live Session
Requests, chat and minibar go to this guest.
4
Check-out
Link breaks, history clears, QR goes to sleep.
5
Next Guest
Same QR reopens itself — clean slate.
✓ Zero setup · Zero maintenance · Fully secure
✦ Lost & Found Flow
Housekeeping Finds, Reception Sees It Instantly
Housekeeping uploads any forgotten item with a photo. Reception gets an instant alert and reaches out to the guest via WhatsApp or email using the number on file. Handover, disposal and archive statuses are tracked from a single panel.
1
Found
Staff photographs the item; room & time auto-attach.
2
Upload
Category (docs / phone / clothing) and note added.
3
Alert
A live notification pops on the reception panel.
4
Reach Guest
One tap: WhatsApp or email the guest.
5
Status
Handed over · Shipped · Disposed · Archived.
✓ Photo proof · Chain of custody · Legal archive
✦ Two-Step Panic Button
One-Tap SOS for Both Guests and Staff
A large red Panic Button lives in both the guest QR portal and the staff PWA. A 3-second confirm window prevents misfires; once confirmed a siren plays at reception, a full-screen red flash appears, and the panel instantly shows who pressed it and from which room.
1
Press
One tap from the guest QR portal or the staff PWA.
2
3s Confirm
Countdown window prevents accidental alarms.
3
Siren
Audio alarm + full-screen red flash at reception.
4
Location
Who pressed, which room, which floor — instantly listed.
5
Log
Event is timestamped; the responder adds a note.
✓ Siren · Full-screen flash · Location · Log
✦ Maintenance Approval Flow
Old Part · New Part · 1-Second Approval at Reception
The technician removes the faulty part and takes a photo, installs the new part and takes another. Before/after shots land in the reception panel within one second; the room cannot be re-sold until approved. Guest trust and hotel inventory both stay protected.
1
Remove
Photo of the old/faulty part — room & time auto-attach.
2
Replace
New part installed, second photo captured.
3
Send
Before + after + note bundled and pushed to reception.
4
1s Approval
Live card + audio alert on the reception panel.
5
Close
Once approved the room moves to cleaning / sale; log archived.
✓ Before · After · 1-second push · No approval, no reopen
✦ Reservation Conflict — Siren & Flash
Double-booking Attempt = Full-screen Red Alarm
When a second reservation is attempted for the same room on overlapping dates, the server blocks the write, a siren plays and the reception panel goes full-screen red. Both reservations are shown side-by-side and staff must choose cancel / change room / change dates before the alarm can close.
1
Attempt
New reservation targets the same room + overlapping dates.
2
RLS + Guard
Server catches the overlap in milliseconds and blocks it.
3
SIREN
Audio siren + full-screen red flash at reception.
4
Compare
Both reservations shown side-by-side: guest, dates, room.
Clock-in · Break · Meal · Clock-out — Live on Screen
Every staff member taps start shift, break, meal, end shift from the PWA. Reception sees a live timeline per person: when they started, how many breaks they took, when they went for meal, when they ended. Total work / break minutes are auto-calculated and pushed to payroll.
1
Start
Start-shift button — location and time are sealed.
2
Break
Start/end short breaks; count is tracked.
3
Meal
Meal break is logged as a separate category.
4
End
End shift — total time, net work and break minutes.
5
Live panel
Reception sees within 1s who is on the floor.
✓ Live timeline · Auto payroll · Break counter
✦ Minibar Usage — Instant Charge
Housekeeper Taps · Reception Sees in 1s · Added to Room Folio
The housekeeper marks a consumed minibar item from the PWA in one tap. Product, quantity and price arrive at the reception panel within one second, get added to the guest's room folio automatically, and appear on the check-out invoice. Stock is decremented and the staff member is recorded.
1
Tap
Pick product from catalog, set quantity — price auto-fills.
2
Push
Entry hits the reception panel in ~1 second.
3
Folio
Amount is added to the guest's room balance.
4
Stock
Item is decremented; low-stock alert if needed.
5
Invoice
Check-out invoice shows itemized minibar detail.
✓ 1s folio · Auto invoice · Stock sync
✦ AI Translation — Guest & Reception
Guest Writes in Their Language · Reception Sees Turkish · Reply Goes Back Translated
A foreign guest sends a request from the QR portal in English, German, French, Russian, Arabic — any language. Nova AI translates it to Turkish and drops it at reception within a second. The receptionist replies in Turkish; the system translates back to the guest's language. Both sides speak their own language, both versions are logged.
1
Guest writes
Sends the request in their own language (EN/FR/DE/RU/AR…).
2
Auto-translate
Nova AI translates to Turkish in ~1 second.
3
Reception TR
Receptionist reads and replies in Turkish.
4
Back-translate
The reply is translated to the guest's language and sent.
5
Dual log
Both language versions are stored.
✓ 50+ languages · 1s translation · Zero language barrier
✦ Overtime Poll — Answer in Seconds
Ask Every Employee in One Tap · See Who's Staying, Who's Not — Live
When the hotel gets busy, the manager sends an overtime poll to all staff in one tap. Each phone rings and vibrates, staff answer 'I stay / I can't' in seconds. The panel shows a live counter: accepted, declined, who said what — instant, filterable by department.
1
Manager asks
Pick department + time range, hit 'Send overtime poll'.
2
Push
All devices get a ringing, vibrating notification.
3
One tap
Staff hit 'I stay ✓' or 'I can't ✗'.
4
Live counter
Accept/decline updates live with names.
5
Auto-close
Non-responders count as 'Can't' when time runs out.
✓ Decision in seconds · Per department · Auto log
✦ Fair Task Distribution — Equal Load, Happy Team
System Assigns to the Least-Busy Staff · Nobody Overworked, Nobody Idle
When a new cleaning, maintenance or call comes in, the system measures each active staff member's load (pending + in-progress + completed) and auto-assigns to the least busy one. No one cleans 8 rooms while another does 2. Fair distribution = happy team, fewer mistakes, faster service.
